22 THE LJ HOOKER STORY CONCIERGE Our concierge service will be with you every step of the way to ensure that your experience with LJ Hooker Kensington | Unley is second to none. Aside from making the next few weeks as stress free as possible, your Customer Experience Specialist will work with your sales representative to ensure that when the property is sold, preparations for the handover are seamless for you and the new owner of your home. We are here with you every step of the way and will hear from us at various stages through the selling process, simply to check in and see how things are going. You can be assured that everything is going smoothly with regular updates. This service provides assistance with: • Preparing for open inspections. •  Putting you in front of the right tradespeople, cleaners, gardeners and stylists. • Preparing the home for settlement. • Introducing your buyers to the neighbourhood. • Providing free settlement insurance cover with LJ Hooker Assist.™ We are even here to help you with the move. Speak to us about furniture removals, the disconnection and connection of utilities,any maintenance and much more. 22 CONCIERGE